SCHOOL POLICY

School Year consist of 3 semesters

Semester 1: September through January
Semester 2: February through June
Semester 3: July through August (optional)


Acceptable payment methods 

Preferable payment options are: Credit Card, E-transfer or Cash.


Other payment options available till the end of January 2020: Cheque (payable to KW School of Music).

 

Invoices will be sent to the student/parent 7 days prior to the next month.

Cash payments due on the 1st lesson of the month - prepayment for 1 month.

Credit Card payments due on 7th of the month - prepayment for 1 month. Please, use our Auto-Pay system. You can sign up for Auto-Pay in our students portal. Auto-Pay will automatically pay invoices on 1st of every month. The system will charge the invoice total to the card on file. Receipts will be sent after payments received.

 

Unpaid invoices after due date are subject to late payment fee of $10. Students with unpaid balances over 30 days will be charged administrative fee of $25.


Group Lessons Payment

All fees must be paid in one payment for the full semester (5 month).


Registration Fee
No registration fee.

Returned Cheques

All returned cheques are subject to a $20 fee.

Preregistration for the next school year

By the end of the year KW School of Music students automatically booked for Fall Semester (same time slot).

Prepayment for September lessons (four lessons) has to be made by June 15th, dated June 15th, to book your time slot for Fall Semester.

*Preregistration is not considered complete until the fees have been received, lesson time may be re-assigned without notice.


Lesson Time Change
If you wish to make a permanent change in lesson time due to scheduling conflicts, please notify the Office by sending an Email and consult your teacher for available times.

Withdrawal from Lessons 

In case of discontinuation, your post-dated cheques are always returned to you. A minimum of 3 weeks’ notice MUST be given prior to discontinuation.

Once you withdraw, any previously missed classes that have not been made up will be forfeited.

Healthy School Environment, Feeling Sick*

In order to maintain a healthy environment at KW School of Music we kindly request that you  (or your child) not come to the lesson if you feel sick. Please show consideration for other families and the teacher by keeping your child at home when displaying symptoms which could spread illness to others - fever, cough, runny nose or eyes.

*Teacher has a right to cancel lesson if student shows signs of illness, in this case the lesson will not be made-up or refunded.

Code of Conduct 
To ensure a safe and healthy learning environment, the KW School of Music and Art requires students and parents to behave respectfully and considerately while on school premises. Please note that if a student / parent behaves disrespectfully, a teacher may exercise the option to stop the lesson. In this event there will be no make-up lesson or refund. Repeated incidents of disrespect may result in a discontinuation of the professional relationship between a student and the KW School of Music and Art.

Music Store
Music lesson tuition fees do not include Music Books and instrument rentals.

 
MISSED LESSONS

By Student

Lesson fees include ALL lessons, even in the case of cancellation, illness, forgotten lessons, all “no-shows” and P.D. Days. This missed lesson policy is standard and in conformity with the guidelines prescribed by the Ontario Registered Music Teachers Association.

 

Students are allowed one (1) cancellation / make-up lesson per semester. Teachers are not obligated to make up any additional cancellations during that semester. Lessons can only be cancelled or rescheduled with at least 24-hours notice from the time of the lesson. Lessons missed with less than 24-hours notice will not be made-up.

Make-up lessons will be offered during the last week of each semester (January, June). The Parent / Student has to arrange make-up lessons with Office by sending an Email within 7 days of the missed lesson. The lesson is forfeited if Parent / Student doesn't notify the Office or doesn't show up for the make-up lesson. Please note that we do not apply credit towards future tuition.


By Teacher
Lesson(s) that are missed due to a teacher's illness or professional obligations will either be taught by a qualified substitute or rescheduled by the teacher. 

 

Inclement Weather Days

If the Waterloo Region District School Board close ALL the city schools, then KW School of Music will be closed. Lessons missed due to a School closure, such as a snow day, will be made up if possible. Please note: there are no refunds for cancelled lessons due to inclement weather days.


Missed Group Lessons
Homework assignments will be made available to parents and students from the teacher for missed group lessons. Missed group lessons will not be refunded or rescheduled unless the school or the instructor cancelled the class. KW School of Music reserves the right to cancel any group classes that do not have sufficient enrolment. A full refund will be issued in that event (two students can continue with “semi-private” lessons).

HOLIDAYS
There will be no lessons on the following statutory holidays:

Thanksgiving Monday, Christmas Break, Family Day, March Break, Good Friday and Victoria Day.

519-746-3755